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How to write private messages

What this is for

Messages are private conversations with other LOS users. Conversations happen in threads, and replies appear in chat-like order.

How to get there

Click the envelope icon in the top bar (Messages, /messages). You start a new conversation with the New message button or the envelope icon next to a user in Society.

Step by step

  1. Click New message.
  2. Type the recipient's name in the Recipient field — after two characters a list of matching users appears; pick the right one. You can remove the recipient with the cross on their label.
  3. Enter a Subject (up to 255 characters) and the Message body (up to 10000 characters).
  4. Click Send. The conversation thread opens.
  5. In the thread, type your answer in the Reply field and send it with the Send reply button.
  6. Return to the mailbox with the Messages button; the Inbox and Sent tabs separate received and sent conversations.

Fields and options

Element Behavior
Inbox, Sent Mailbox tabs with conversation counters.
Counter on a conversation Number of unread messages in the thread.
Load more Loads older conversations and messages.
Subject Required, up to 255 characters.
Message, Reply Up to 10000 characters; sending requires content.
Timestamp Times are shown in your time zone.

Common mistakes / pitfalls

  • Opening a thread marks received messages as read; the unread counter next to the envelope disappears after a refresh.
  • The counter next to the envelope can be hidden in Settings → Notifications — messages will still arrive and stay unread.
  • A thread you have no access to shows Thread not found.
  • Reply content is visible to all participants of the conversation.